Our Clients Define Our Customer Service

4/2010

“Thank you for responding to my email so quickly! I also appreciate the way you responded to each of my questions, directly, and with no political fluff.”
~Custom Farm Services – On becoming a new client
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“I am very grateful for all you have done for me. Because of you I feel hope and feel I may be able to be normal again. Thank you for your kindness and for giving me a chance to feel no pain. Thank you for being there for me!”
~Injured Worker excerpt from letter to VOHP Claims Manager
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3/2010

"Believe me, you make my job easier. I appreciate everything you do for us!"
~Ruth Pinnick, Pac Van - Integrated Client
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"Thank you for the updates." It's good to know someone is on the job."
~Rodhes Market - Integrated Client
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2/2010

"Thanks again for your excellent counsel regarding our injured worker's Workers' Compensation Claim. Your professionalism, courtesy, and outstanding customer service are always appreciated by Dane and I. We look forward to our continued, professional relationship."
~Larry Etchison, Director of Human Resources & Safety
American Welding & Tank, Fremont Plant - Integrated Client
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"We are very happy with your companies and are looking forward to consolidating MCO and TPA services with OHP this coming year."
~Northcoast Lighting - Integrated Client
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"We are very pleased with your services!"
~Metso Minerals - Integrated Client
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1/2010

"Although frustrated with the Ohio system, I'm very pleased with your integrated services, and proactive and attentive management of claims."
~Atlas Railroad Construction - Integrated Client
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"We're very happy with VOHP's services and understand the benefits of MCO/TPA integration, services we'll explore when the economy turns around. Thank you for taking the time to visit us!"
~Nelson Manufacturing - MCO Client
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"We are delighted with the integration of your MCO and TPA services. Thank you for taking the time to present your Policy and Procedures manual to us. Great disability management policy! We will be incorporating your Injury Reporting packet into our procedures."
~Volunteers of America - Integrated Client

*All testimonials are unsolicited, however some have been edited for clarity and/or length.