The BWC has produced their 2008 MCO Report Card which is now available on the BWC website at MCO Report Card 2008. Because the BWC closely regulates the MCOs, the performances that it measures show minimal variation from one MCO to another. Vantage Occupational Health Plan strives to professionally meet our employers needs daily with friendly, personal, and timely service.

As you can see from the report card, MCOs are measured on

1.) First Report of Injury timing
2.) First Report of Injury turnaround

FROI timing measures how long it takes each of our employers to report an injury. As a smaller MCO, our timing is greatly impacted by the reporting delays of just a few of our clients over which we have no control. We are responsible for our turnaround time once that injury is reported to us. As you can see from the report card, our timing is a close second to the best turnaround time and considerably shorter than that realized by the rest of our competitors. That can be explained by our passion for what we do and how we do it.

No employer is too big or too small for us. Our clients range from international corporations to the local Mom & Pop shop. No employer is given preferential treatment. We treat our employers in industries that are more prone to accidents the same as we treat employers in professional services, thus less likely to have injuries.

The truth is an injury can happen at any time. You, as the employer, want to know that if it happens in your business, you can personally reach your MCO when you need them. Vantage Occupational Health Plan is here for you with personally-manned phone lines, timely, efficient, and objective processing and high quality medical management.

Next week, I will talk about what was omitted from the report card this year as opposed to report cards of the past.